Location: 9351 Swanson Blvd, Clive, IA 50312

Business Hours: Monday – Friday; 8:30 AM – 5:00 PM

 

Please email meghanblum@meghanbluminteriors.com your resume to apply.

 

Overview

Meghan Blum Interiors and House of Blum is looking for a thoughtful, detail-oriented Ecommerce Manager to lead and elevate our online retail experience. This role blends creativity with operational excellence—perfect for someone who loves beautiful interiors, storytelling through product, and building a seamless shopping experience from browse to box.​

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Key Responsibilities

Website Management & Merchandising

• Maintain and update the ecommerce site to ensure a polished, on-brand, user-friendly experience.

• Upload new products, write compelling descriptions, and ensure imagery is accurate and cohesive.

• Merchandise product collections and category pages to reflect seasonal themes, priorities, and sales goals.

• Ensure product details, inventory levels, and pricing are always accurate.

Content & Creative Coordination

• Partner closely with marketing/design teams to plan product launches, homepage updates, seasonal stories, and promotions.

• Coordinate product photography needs, including styling direction, shot lists, and scheduling.

• Craft on-brand product descriptions, email copy, and digital assets that feel warm, genuine, and aligned with our interior style.

Customer Journey & Conversion

• Analyze site performance, including conversion rates, traffic patterns, average order value, and customer behavior.

• Identify opportunities to improve UX, site flow, and product visibility.

• Manage promotions, discounts, and site updates tied to campaigns or events.

Inventory, Fulfillment & Operations

• Maintain accurate inventory stock levels.

• Monitor low inventory and initiate restock processes.

• Manage order fulfillment and schedule shipping carrier drop offs with warehouse associates

• Oversee all orders, lead times, and backorder communication.

• Place dropshipping orders and ensure they get delivered to customers

Customer Experience & Support

• Provide exceptional customer service to ensure customers have a clear, delightful shopping experience.

• Assist in resolving complex order questions related to products, lead times, or site issues.

• Maintain consistent, brand-aligned responses

Performance Tracking & Reporting

• Regularly report on sales performance, bestsellers, traffic, site analytics, and growth opportunities.

• Track campaign performance across email, social, and paid channels to guide future strategies.

Marketing Collaboration

• Work with marketing to support email campaigns, product features, holiday promotions, and new arrival launches.

• Help ensure all messaging across platforms is consistent, thoughtful, and reflective of our aesthetic and values.

• Create compelling social media content to engage customers 

• Manage social media content, scheduling, and engagement 

Qualifications

• Experience in ecommerce management (preferably in home, lifestyle, or retail).

• Strong understanding of ecommerce platforms (Shopify).

• Eye for design, visual merchandising, and brand voice.

• Strong writing and communication skills.

• Organized, efficient, and proactive with excellent attention to detail.

• Ability to collaborate across creative, operations, and customer teams.

• Comfort working in a fast-paced, growth-oriented environment.

 

What Makes This Role Special

This position is perfect for someone who loves interiors, thrives in a smaller, collaborative environment, and wants their work to have a meaningful impact. You’ll help shape how our brand shows up online and how customers experience the joy of bringing beautiful pieces into their homes.